State Farm® Insurance Agent Steve Trombley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mary Jo Elliott
August 19, 2024
"I have been a customer with State Farm agencies from Maine to Florida for years. My experiences with all State Farm agencies have been exceptional. Details of my policies or claims clearly explained, all questions answered thoroughly every time and my calls always answered. Steve Trombley State Farm agency in South Portland Maine raises the bar on customer experience. Steve, Jenn Marie and Jen always answer the phone, address my questions, are a wealth of insurance knowledge. I affirm it is an overall exceptional insurance agency to work with from vehicle policies, renters insurance and homeowners. The Steve Trombley office is a superior agency for all needs concerning insurance."
"Thank you so much for your fantastic review. I feel incredibly fortunate to have such dedicated team members like Jenn Marie and Jen. We genuinely enjoy what we do and find great satisfaction in helping customers like yourself."
13BLACK Steve Toothaker
August 16, 2024
"Very disappointing how mr.trombley handled my case,,talks out of both sides of his mouth,doesn't support or go to battle for his " longtime and VALUED customers like he says,,seems to have no shame over losing customers over pennies"
"I sincerely apologize for the unfortunate experience you had with your claim, and I deeply regret any misunderstanding that occurred regarding the claim process, which resulted in your dissatisfaction. In our previous conversation, I mentioned that I had made numerous calls in order to advocate for you. Your feedback is highly valuable to me, as it enables me to identify areas for improvement and enhance the experience for every customer."
Sharon O'Riordon
August 22, 2022
"We've been with this agency for years and appreciate them greatly. Everyone is so friendly and knowledgeable, readily available to assist you with your insurance needs. Highly recommend you give them a call or drop in!"
"Thank you for all the stars and kind words Sharon! We so appreciate your many years as a loyal customer."
Ralph Cabana
January 4, 2022
"This office truly feels like a local, neighborhood business. Super friendly people who are smart, helpful and very responsive. I placed a claim and had a follow up call a few days later to see how things were going. Great representatives for a great insurance company."
"Thank you for the wonderful review Ralph. We appreciate the relationship we've shared for over 35 years!"
Cynthia Kupferman
September 10, 2020
"I have recently needed to seek insurance in the Portland, ME area due to a family member moving to the area. For the last 30 years I have always used State Farm for home, auto, boat insurance in another state. So I called a number of State Farm agents in the Portland area. I was most impressed with the response I received from the Steve Trombley agency. I dealt with Jennifer Dadiotes and found her to be knowledgeable about the options, professional, and interested in helping me find the right insurance for my family member. She was friendly, courteous, and timely with all her responses. I also had the pleasure to deal with Steve Trombley when Jennifer was unavailable and found him to also be helpful and responsive to all my needs. I felt like I was teated as if I had known them for many years! I am so HAPPY with this agency and so very glad that I chose them for my family's insurance needs in Portland. I would VERY HIGHLY RECOMMEND the Steve Trombley State Farm Agency."
"Thank you for the amazing review and especially the kind words about Jen!"
Cathy Glanville
March 11, 2020
"Always stellar service!! Fast and friendly, I have been with them for many years and wouldn't think of changing."
"Thank you so much for your kind words Cathy. We truly appreciate your business!"
Elizabeth Glaser
September 19, 2019
"Best insurance experience EVER! From the first call I made, to every question, adjustments and overall lowest rates with best coverage, Steve and his team have been beyond helpful, fully explaining everything in ways I can understand it, and taking care of things before I even knew there would be an issue or concern. I would suggest them to anyone I know for the best service, rates and overall experience."
"Thank you for the amazing review!"
Ron Fluet
June 27, 2019
"We have been with the Trombley Agency for years and have always experienced great service, excellent advice and good value in insurance. Having local people deliver these qualities makes their insurance coverage feel right for us."
"Thank you so much for the kind review! We appreciate having you and Anne as our customers."
Martin key
June 20, 2019
"I have been with Trombley State Farm since it was Harold Trombley, now Steve Trombley comtinues to carry on the tradition of great service and very fair prices. The entire crew at Trombley are friendly and competent and I always feel welcome and appreciated even if I am dropping in without warning or making short notice requests. I have had many friends and family try to endow me with their recommendations for better prices or coverage through their ( often newer more visible ( side bar, too much make-up Flo! ) insurers, after which I enjoyed watching them eat crow as they were forced to admit that, in fact, they could not improve on the service and products ( fyi, in the ins. biz, they refer to policies as product, lol) I was getting from State farm and the Trombley office. They are the only people I do business with who routinely inform me of new options for saving money, sometimes even just making changes in my favor on their own accord! I would recommend Trombley State Farm to anyone looking for a long term relationship built on trust and great service. ( No, I did not receive a discount for this review though I do usually take a lollipop, which is probably for kids!!! All true! I know 5 stars is considered out of th realistic range but I really cant think of a detracting factor that would temper it down a star, so.."
"We're very lucky to have had you as our customer for many years. Thank you for the amazing review!"
Bell Radio
June 3, 2019
"Been their client non stop since 1993. Could not be happier. Super professional. Warm attitude. Does what they say they will do."
"Thank you Isidor! It's been my pleasure to have you as a customer. I always enjoy our conversations."
Peter Weaver
May 15, 2019
"Great service with this company. Jen helps me stay current with policys I have. Thank you for looking out for us."
"Thanks so much for your kind words Peter. I'm very lucky to have Jen representing my agency. Thank you for your business!"
Winter Robinson
April 19, 2019
"Excellent service. This agency is always ready to help either with questions or claims. I highly recommend them."
"Thank you Winter. I've enjoyed working with you and Mike for almost 30 years!"
Chris Del Rossi
March 27, 2019
"Steve Trombley State Farm has handled my home, auto and life insurance for a couple of years now. I cannot say enough about the attentiveness and professionalism of Jen-Marie and Steve. They are always cheerful and urgent with any customer service requests that I have had. Recently, I had an urgent matter with a business deal closing. I was away for a couple of days and needed to sign some important documents. They both helped me long-distance and I was able to get the documents where they needed to go, completely signed without having to drive all the way back to their office. Everyone who picks up the phone and their office has been very friendly and helpful. In addition, they helped me save money over my former insurance provider for my home and auto as well as life insurance. In fact, Jen-Marie realized that she could save me money on my current State Farm life insurance policy and help me get into a new product that actually saved me quite a bit of money per year for the same coverage. Thank you, Jen-Marie and Steve For all of your help. Because of you folks and your staff, I will continue to be a very satisfied State Farm customer. - Chris from Portland, Maine"
"Thanks Chris for taking the time to write an awesome review and especially for recognizing Jen-Marie!"
Amanda Fickett
March 26, 2019
"When you're feeling powerless, it's such a relief to know that someone is in your corner. I was in an accident and took my car to be repaired, but had trouble with the body work that was done and sensors that started to go haywire after I got my car back. After issues with the body shop, car rental, and even AAA, I finally did what I should have done in the first place and called my local agent, Steve Trombley. Steve actually listened to me, was incredibly patient and polite, and most importantly he took care of business! A bumper that the shop wouldn't have had time to repaint for a month was done over the weekend after one call from Steve. Thank you, State Farm."
"Thanks Amanda! I'm so glad we were able to get things resolved for you."
Ben McGuirk
March 22, 2019
"Was in a semi bad car accident (not my fault) and they made the entire process easy and Steffe stress free."
"Thanks Ben, I'm glad we were able to help you through a difficult time!"
Holly Merrow
March 11, 2019
"I have been a client of steve's for 25 + years and would not work with anyone else. He has always been fair and honest with me. I live an hour and a half from South Portland and still use Steve and State Farm, always will."
"Hey Holly, thank you so much for your positive feedback and for taking the time to post this review."
Brittany McKenney
February 12, 2019
"Visited the Steve Trombley Agency this afternoon and I must say, what an experience. I’ve been putting off shopping for new insurance for quite some time but I am so thankful for my experience today. I worked with Jennifer and Steve in the office and they were knowledgeable and genuinely concerned about protecting me and my assets. They did an outstanding job explaining what I would be purchasing and why it was important for me to have. Not only did I get good coverage but I saved a ton of money switching from my previous company. Steve’s office made the switch super easy and I don't have to worry about a thing, just had to sign a couple of forms. Thank you so much for everything, I’ll be sure to send my friends, family & coworkers your way."
"Thanks for stopping in. We appreciate your business!"
mamacita cgp
August 13, 2014
"I have been a Steve Trombley Customer for 22 years. Always top quality speedy helpful service!"
"Thank you!"